For the updateRecords method, where can I get the value for record ID?

• Related Articles

• What is the format of the xmlData parameter for the insertRecords and updateRecords methods?

  Use the following XMLData parameters while using insertRecords and updateRecords methods: insertRecords: https:// crm.zoho.com/crm/private/ xml / Leads /insertRecords?apikey= API Key &ticket= Ticket ticket=xxxxxxxxxxxxxx apikey=xxxxxxxxxxxxxx ...

• When should you map the 'Contact ID' while overwriting records using the import function?

  Since the 'Contact ID' is a system field, you cannot overwrite any of those values. When you overwrite records using the import function, the system will identify all matching records using email for Leads/Contacts, Name for Accounts and more. If you ...

• Can I use the Record ID while associating a lookup field with a module?

  Yes, you can use the Record ID while associating lookup field with modules (Ex: Associating a campaign with a lead or Account with a Contact).

• Is it possible to use the getRelatedRecords method for custom lookup fields?

  No, you cannot use the getRelatedRecords method for custom lookup fields. It is possible to use this method to fetch related records for the system defined items.  For example: You can get the Tasks/Events/Calls related to an Account, Contact, etc. ...

• How do I change my Outbound Caller ID dynamically for calls made via RingCentral in Zoho CRM?

  You can set your Caller ID to be displayed dynamically based on your location. To do this,  Click Phone System > Users > (Select User) > Outbound Caller ID > By Feature.  Select Current Location as the value under Ringout from Web. If the numbers ...