Dynamic text
- You can use pre-defined dynamic text & information collected from the visitor in your consequent cards for a more personalized message.
List of dynamic text that you can use:
| Dynamic Text Format | What it represents | Use in welcome card | Use in consequent cards |
| %visitor.name% | Name of the visitor on the website. | ✔ | ✔ |
| %visitor.id% | Reference ID for the visitor on the website. | ✔ | |
| %visitor.email% | Email Address of the visitor on the website. | ✔ | ✔ |
| %visitor.phone% | The contact number of the visitor. | ✔ | ✔ |
| %visitor.department% | Name of the department to which the visitor has initiated the chat. | ✔ | ✔ |
| %visitor.question% | The question raised by the visitor while initiating the chat. | ✔ | |
| %visitor.ip% | The IP address of the visitor visiting the website. | ✔ | ✔ |
| %attender.name% | Name of the operator attending the chat. | ✔ | ✔ |
| %visitor.pagetitle% | Title of the page from where the visitor has initiated the chat. | ✔ | ✔ |
| %visitor.pageurl% | URL of the page from where the visitor has initiated the chat. | ✔ | ✔ |
| %visitor.referrer% | Source from where the visitor is referred from. | ✔ | ✔ |
| %visitor.state% | State/Province of the visitor. | ✔ | ✔ |
| %visitor.city% | City of the visitor. | ✔ | ✔ |
| %visitor.country% | Country of the visitor accessing the website. | ✔ | ✔ |
| %visitor.timezone% | Time zone of the visitor accessing the website. | ✔ | ✔ |
| %visitor.latitude% | Latitude of the visitor. | ✔ | |
| %visitor.longitude% | Longitude of the visitor. | ✔ | |
| %visitor.operating.system% | The operating system used by the visitor. | ✔ | ✔ |
| %visitor.browser% | The browser used by the visitor. | ✔ | ✔ |
| %visitor.browser.version% | The version of the browser used by the visitor. | ✔ | |
| %web.embed.name% | The web embed where the visitor has initiated the chat. | ✔ | ✔ |
| %platform% | The platform used by the visitors in their system. | ✔ | |
| %screen.resolution% | Screen resolution of the visitor's system. | ✔ | |
| %search.engine% | The search engine used by the visitor to reach the website. | ✔ | |
| %search.query% | Search Query (Keyword)used by the visitor to reach the website. | ✔ | |
| %attender.email% | The email address of the attendee who attends the chat. | ✔ | ✔ |
| %smart.timenow% | The time period in the sequence of the day (Eg. Morning, Evening). | ✔ | ✔ |
| %company.name% | Company name mentioned in Clearbit. | ✔ | ✔ |
| %company.type% | Company type mentioned in Clearbit. | ✔ | ✔ |
| %company.sector% | Company sector mentioned in Clearbit. | ✔ | ✔ |
| %company.location% | Company location mentioned in Clearbit. | ✔ | ✔ |
| %company.website% | Company website mentioned in Clearbit. | ✔ | ✔ |
| %company.employeecount% | Company's employee count mentioned in Clearbit. | ✔ | ✔ |
| %company.annualrevenue% | Company's annual revenue mentioned in Clearbit. | ✔ | ✔ |
| %company.marketcapital% | Company's market capital mentioned in Clearbit. | ✔ | ✔ |
| %company.fundraised% | Company fund details present in Clearbit. | ✔ | ✔ |
| %company.twitterfollowers% | Your company's Twitter followers from Clearbit. | ✔ | ✔ |
| %company.facebooklikes% | The likes you got on Facebook registered in Clearbit. | ✔ | ✔ |
| %company.industrytype% | The industry type your company belongs to. | ✔ | ✔ |
Note: The dynamic text can be invoked by just using % in the message box.
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