Do you track bounced emails in Zoho CRM?

Do you track bounced emails in Zoho CRM?

  • Bounced email notifications for mass emails are not tracked in Zoho CRM.
  • However, if the user has configured Zoho Mail Add-On, notifications about bounced emails can be tracked only for individual emails (but not mass emails). The notifications are sent to the user's primary email address that has been configured.
See also: Send Mass Emails

    • Related Articles

    • How do I send mass emails from CRM using my SMTP server?

      Mass emails can be sent via your SMTP servers using email relay. To set up email relays, you will have to connect your SMTP server with the Zoho CRM server. To configure email relay settings Navigate to Setup > Channels > Email > Email Deliverability ...

    • How do I check previously sent mass emails?

      The Sent tab on the mass emails page lists all the previously sent mass emails. Click on an email to see details including who it is from, who it was sent by, the template used, and the sent email statistics. The Sent Email Statistics allow users to ...

    • I am subscribed to the Free edition of CRM, can I send mass emails?

      No, mass email is only available in the paid editions: Standard, Professional, Enterprise, and Ultimate. Mass emails can be scheduled in the Professional, Enterprise, and Ultimate editions of CRM. In the Standard edition, you can send 250 mass emails ...

    • FAQs on Reports

      1. What are reports in Zoho CRM? As an organization, the more you grow, the more complex your data becomes. This data holds powerful information about your customers, employees, profit, sales, opportunities, and other aspects of your business. It is ...

    • What happens to the bounced emails?

      All bounced emails will be listed in your Inbox and associated with the corresponding lead or contact.