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Telephony - Overview
Use telephony to create an integrated phone system and let your users make calls with a single click from Zoho applications. Your telephony integration: Opens a pop-up for all incoming calls. Notifies users of any missed calls and lets them set ...
Configure incoming call routing
After you buy a number, you will have to configure incoming call routing for it before it can start receiving calls. To configure incoming call routing for a number: Sign in to Zoho One , then click Directory in the left menu. Click Marketplace in ...
Integrate telephony
Sign in to Zoho One , then click Directory in the left menu. Click Marketplace in the left menu. Click Learn more in the Telephony section, then click Enable Telephony. Click View Marketplace to integrate your existing PBX provider, or click Set Up ...
Credits
Credits are the balance available for you to make or receive calls. All incoming and outgoing calls will be charged from this balance based on your location and number type. You can check your Available Credits at the top of your screen. Buy credits ...
Disable field
Sign in to Zoho One , then click Directory in the left navigation menu. Go to Users, then click Manage Fields. Hover over the required field, then click . Click Disable, then click OK. The field will be marked as Inactive. Existing user data stored ...