Configure mail settings for a single user
Mail Settings lets you configure the mailbox privileges of a user. It also lets you set up email policies, mail forwarding, and out-of-office replies.
To configure mail settings for a user:
- Sign in to Zoho One , then click Directory in the left menu.
- Go to Users, then click on a user. You can also use the search bar to find a specific user.
Click Mail Settings.
Note: The Mail Settings option won't be visible unless you
enable mail hosting. Also, it will only be available for users with access to Zoho Mail.
Enable/disable the required features for the user from the following:
Feature
| Description
| Default status
|
Outgoing
| Allow user to send emails
| Enabled
|
Incoming
| Allow user to receive emails
| Enabled
|
POP Access
| | Disabled
|
ActiveSync
| Allow user to sync emails, calendars, and contacts with their mobile devices via Active sync protocol. | Disabled
|
Spam Check
| | Enabled
|
IMAP Access
| | Disabled
|
- To apply an email policy to the user, select the required policy under Email Policy.
- Click under Mail Forwarding.
- Enter the email address to which the emails should be forwarded.
- Click Add.
- To configure out-of-the office reply for the user's incoming emails:
- Click under Out of office.
- Select the duration (of out-of-office) for which the incoming emails should be replied.
Select the number of days in the Autoresponse Interval field.
Info:
Autoresponse interval is the time interval for sending subsequent replies when multiple emails are received from the same sender.
- Select whose emails are to be replied–All/Contacts list/Non contacts–in the Send Out of office to field.
- Enter the subject and message in their respective fields.
- Click Save.
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