Configure mail settings for a group
Create a group email address
Once you create a group email address, the task of sending emails to separate users is simplified as you can send a single mail to the group email address instead.
In the mobile application:
- Open the Zoho One app on your mobile device, then tap in the top-right corner.
- Under GROUPS, tap on the group for which you want to create an email address.
- Tap in the top-right corner, then tap Manage Email.
- If you're adding the group's first email address, tap ADD EMAIL, then enter the email address.
- Tap Add.
- Otherwise, tap Add Email Addresses, then enter an email address.
- Tap Add.
In the web application:
- Sign in to the Zoho One, then tap Directory in the left navigation menu.
- Go to Groups, then click the group you need.
- Click Manage Email Address, then enter an email address.Note:
1. Manage Email Address will be available only when you have added Zoho Mail.
2. Only email addresses belonging to mail hosting-enabled domains can be added as group email aliases. - Click Add.
Once you have added a group email address, you will be able to see new tabs to configure your email settings.
Manage email notifications
- Sign in to the Zoho One, then tap Directory in the left navigation menu.
- Go to Groups, then click the group you need.
- Click Notifications.
- Enable or disable notifications for:
- When an email sent from the group alias is held for approval.
- When an email is approved or rejected to be sent from the group alias.
- When new members are added or removed from the group.
- Click Update.
Manage spam filtering
- Sign in to the Zoho One, then tap Directory in the left navigation menu.
- Go to Groups, then click the group you need.
- Click , then click Antispam.
- Choose a method to filter spam by:
- Whitelisted Email: Only emails coming from the added email addresses will be allowed.
- Whitelisted Domain: Only emails coming from the added domains will be allowed.
- Blacklisted Email: All emails except the ones coming from the added email addresses will be allowed.
- Blacklisted Domain: All emails except the ones coming from the added domains will be allowed.
- Click , add email addresses or domains, then click Add.
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