Chats and Connected Visitors

Chats and Connected Visitors

View your active Chats

In the Chats module, you can see the active chats that are handled by you. When you are engaged in more than one chat at the same time, the chat window neatly organizes your active chats into tabs.  You can also engage your customers in live chats and view visitor's in-depth info, add notes for future reference and download or mail the chat transcript, etc. Learn more





    • Related Articles

    • Chats

      Chat window: The chat window allows operators to provide the best support and promote the business by conversing with your visitors in real-time. The operator chat window is a powerful tool that can help you transform your leads to successful ...
    • Enrich visitors' company details with Zia profile enrichment

      Now Zia can provide information about visitors' company based on their email domain without any third party integrations like Clearbit - Enrichment and Leadberry. With Zia profile enrichment you can get instant access to in-depth data about your ...
    • Live Chat integration with Hubspot

      Get your live chat events organised into your hubspot dashboard.   Once you have pasted the Zoho SalesIQ script into your webpages, the script will automatically detect the Hubspot code available in your website. If everything is in place, Zoho ...
    • Live Chat Integration with Google Analytics

      Overview Integrate Zoho SalesIQ with Google Analytics and track almost all the prime Zoho SalesIQ related actions and events right away from your Google Analytics dashboard.  Integrate Zoho SalesIQ with Google analytics and track how your live chat ...
    • Integrate with Clicky

      Integrate Zoho SalesIQ with Clicky and track your live chat events. Get quick access to important stats of your live chat operations in a single dashboard. See live information about your visitors in your website. Once you have pasted the Zoho ...