Can I view survey-related responses while taking the survey?

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• How can I view the updated survey reports in Zoho Campaigns?

  To view the updated reports: From the navigation toolbar, choose Reports and select Sent Campaigns. Select a survey campaign. Switch to the Survey Reports tab. Click Refresh to update the survey reports. 

• Can I send chain campaigns based on survey stats?

  Yes, it is possible to send chain campaigns based on survey stats such as completed and incomplete surveys.

• I am trying to send a survey through Zoho Campaigns but it says that none exist. Why?

  Check to see whether the surveys have been published in Zoho Survey. You can only use surveys that have been published in your Zoho Survey account.

• Will I be able to view survey reports in Zoho Campaigns if I deny the SurveyMonkey integration?

  No, if you do not integrate with SurveyMonkey, you cannot view the survey reports in Zoho Campaigns. To get the survey reports updated, it is mandatory to integrate the SurveyMonkey account with your Zoho Campaigns account.

• Are merge tags mandatory in survey templates?

  No, merge tags aren't mandatory in survey templates because we’ve embedded survey links inside the survey templates. However, if you are using a general template, you'll need to include merge tags so your survey links are visible in the template.