Can I upgrade, downgrade or cancel my service anytime?
Yes, there are no long-term contracts with Zoho CRM. You can upgrade, downgrade or cancel your service at any time. To know more about how to upgrade or downgrade your service, please click here.
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How do I upgrade my support service directly from Zoho CRM?
Zoho offers three types of support services - Classic support, Premium support, and Enterprise support. By default, customers who have subscribed to any of the paid CRM editions (Standard, Professional, Enterprise, and Ultimate) will be provided ...
How Zoho CRM can help service providers
This feature is opened in a phased manner and and will soon be available for all users. Maintaining customer relationships is as important to a service-based business as it is to any other company. Service providers are very reliant on satisfied ...
How can I cancel my Zoho CRM account permanently?
You can close your Zoho CRM account permanently by logging in to https://accounts.zoho.com, clicking Preferences and selecting the Close Account option at the bottom. Important Note: On closing your account, you will not be able to access any of the ...
If I delete a user, does it cancel the user's license as well?
No. Deleting a user does not cancel a license. If you do not want the user license, you must cancel the subscription.
When I upgrade from the Free Edition, what happens to my existing customization?
When you upgrade from the Free Edition, your existing customization remains intact. You need not customize from scratch.