Can I set-up an auto-response when I receive a direct message?
It is currently not possible to set up automated direct messages or canned responses using Zoho Social.
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Adding Direct Message (DM) links to Tweets
Twitter lets you start a private conversations with your audience when interacting through Tweets. All you have to do is to add a Direct Message link to your tweets to allow your audience share certain information such as phone numbers, contact ...
Initiating chat threads, audio, and video calling
Create a new chat thread and hop into quick audio/video calls from within the Collaborate tab on Zoho Social to set effective goals, organize work, brainstorm ideas, strategize, and give constructive feedback. To start a new chat thread or to make ...
Why am I unable to reply to some Facebook Messages?
Due to new API changes by Facebook, you can reply to a message within seven days of receiving it on a third-party app. However, after the seven day window, you cannot reply to a message sent by the Facebook user through Zoho Social's chat. For more ...
Can I receive and send messages to LinkedIn users?
No, you cannot send and receive messages on LinkedIn due to API limitations imposed by this network. However, you can continue to send and receive messages for your Facebook and Twitter social channels.
How do I set up Custom Targeting on Zoho Social?
Facebook: When you're creating a post on Facebook, you'll be able to target your posts to your audience in a particular country, or to those who speak a particular language. To create posts for a target audience: Click the Set Targeting icon in the ...