Can I send automatic replies to custom emails? For instance, when some of my teammates send emails to a group email ID I have created, I would like to send them an automated 'Thank you' email. Is this possible?
As of now, you can only send an automatic response when you are on vacation or taking a break from checking your inbox. However, this automatic response will be sent to all users emailing you. However, customizing and selectively sending automatic responses to specific email IDs is not possible. We are working on creating custom actions as a part of filter actions.
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Can I send mass emails from custom modules?
Yes, you can send mass emails from custom modules in the same way as from standard modules like Leads, Contacts, and Deals. To send mass emails from a custom module Go to the module which contains records you want to send mass emails to. Navigate ...
How do I send mass emails to selected records in the Leads module?
You can send mass emails to selected leads in four different ways: Manual selection Custom view Advanced filter Criteria on the Mass Email page Manual selection: Select records manually from the list of records in a module and then select the Send ...
How can I check the email statistics of sent mass emails?
Every mass email that is sent can be viewed on the Sent tab with its performance statistics. The Email Details contain information like the recipient addresses, template used, and the sender details. The Email Statistics contain the following ...
Is it possible to send replies to customer queries from the Cases module?
No, you cannot send replies to customer queries from the Cases module by default. However, you can create a custom email field for the Cases module and create a custom button to trigger the email. Here's how you can create a Custom button in the ...
How many mass emails can be sent from a trial account and is there a way to schedule mass emails?
The limit for mass emails varies depending on the trial edition that you are subscribed to: You can send up to 20 mass emails per day per organization in the Standard, Professional, Enterprise, and Ultimate trial editions. You can schedule up to 10 ...