Can I see Brand Health stats for all my social channels?
Brand Health stats show how your Brand is performing for the last 30 days. This data is available for the following social channels:
- Facebook Page
- Twitter Profile
- LinkedIn Company Page
- Instagram Business Profile
- Google My Business listing
- YouTube Channel
Brand Health stats are currently unavailable for your LinkedIn Profile and Facebook Group due to API limitations. These channels haven't opened up the corresponding APIs for us to access reports upon which these stats are based.
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Why isn't Brand Health displaying the number of Posts and Reach for my GMB Listing and Twitter Profile?
Due to API restrictions, the Brand Health will not display the Reach and the No. of Posts for the Twitter Profiles and GMB Listings you've connected on Zoho Social.
If my brand has multiple profiles or pages on a social network, will each profile be considered a separate brand?
Yes! On Zoho Social, a single Brand can only have 1 page/profile per social network, since we measure each page/profile's performance individually. For example, in one Brand, you can manage one of each: 1. Facebook Page 2. Facebook Group 3. Twitter, ...
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