Can I edit the email address of my users?
No, you cannot edit the email address of the users. The users have to edit their email address themselves. The users can change their email address by following the steps given below:- Log in to http://accounts.zoho.com.
- In the Home page, click My Profile Info and select Email Address.
In the My Email Address page, click Edit to change the corresponding email address.
Enter the new email address and the password of the account you're currently logged into in the corresponding fields.
Click Update.
Related Articles
Can I edit the email address of my users?
No, you cannot edit the email address of the active users in your account. However, you can edit the email address of the unconfirmed users (users who have not yet accepted your invitation to join the Zoho CRM account). Follow these steps to change ...
Organization Email Address
When you want to send emails representing your organization, you can make use of the Organization Email address. For example, when a person from sales team wants to send emails, they would prefer to send mails with email addresses that represents ...
What is the difference between 'users' and 'customer portal users'?
Anyone whose email address is mapped to a user license from your account is a CRM user. A Zoho CRM user is someone who can manage records, either their own or those shared by other users, within the organization. In short, any employee ...
Email Insights
Email, to this day, remains a primary mode of communication with the customer in any organization. When you send mails to several customers via a CRM, it becomes increasingly difficult to keep a track of each individual's activity on your email. Did ...
How can I check the email statistics of sent mass emails?
Every mass email that is sent can be viewed on the Sent tab with its performance statistics. The Email Details contain information like the recipient addresses, template used, and the sender details. The Email Statistics contain the following ...