Can I be the Group Identification User for more than one PhoneBridge Group?

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• Why am I not able to generate the PhoneBridge Token?

  The PhoneBridge Token can be generated only by the group identification user of your Zoho PhoneBridge Group. Please check with the administrator if you are the Group Identification user for the Zoho PhoneBridge Group.

• What are the PBX systems supported by Zoho PhoneBridge?

  The PBX systems supported by Zoho PhoneBridge can be found here. The list of PBX system supported in each region and your subscription can be entered and viewed. Note: You must download a separate Adapter for every PBX system.

• Can a user be part of more than one territory?

  Yes. A user can be a part of more than one territory.

• Can I transfer a user from one shift to another?

  Yes, you can transfer a user from one shift to another whenever required. You can also choose whether to transfer the person immediately or later. When you transfer a user the activities assigned to them for their previous shift will be carried ...

• Can I add contacts from more than one Google Group to CRM?

  While configuring the sync process, you can select only one Google Group and one List View from Zoho CRM.