Can I backup the emails in my Zoho Mail account?
You can backup your emails by exporting them in the EML format from the Settings menu. Under Access old version for, select Import/Export. In the Export message section, set your export options and click Export. An email containing the exported emails as a .zip file will be sent to the account for which the export as been initiated. Learn more.
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I accidently deleted a mail. How can I recover it from archival or backup?
In case, eDiscovery is enabled for your user account, the administrator can recover the mail back to the mailbox from archives using the Recovery tab in the eDiscovery portal. To recover an email from the Archived emails, click here. In case, Backup ...
How to enable eDiscovery in Zoho Mail?
Zoho Mail provides a complete solution to retain, review, and export the emails related to your organization's internal, external or legal investigations. To enable eDiscovery in Zoho Mail: Log in to your Admin account at https://ediscovery.zoho.com ...
There is a delay in Mail Fetch inside my POP account in Zoho
For POP Accounts, mail fetch happens as per the settings for Mail Fetch Interval. You can increase the frequency at which your account is checked for new emails in the Mail Fetch Settings.
When should I enable backup?
Backup can be enabled either when eDiscovery is not available or is running simultaneously. However, unlike eDiscovery, email Backup will only retain the deleted mails of the employees in the Backup portal. The administrator can recover them from the ...
How do I setup Zoho mail as POP Account?
To setup Zoho Mail as POP account, you need to enable POP access in Zoho first. The steps to enable POP Access in Zoho Mail are available in ‘Enable POP Access’ help page. The configuration details are detailed in the help page ‘Zoho Mail as POP ...