Admins - Overview
Administrators play an important role in Zoho One. They are the people who manage the organization through the Zoho One Admin Panel. There are two different administrative roles in Zoho One:
- Zoho One Admins: Zoho One Admins are privileged users with complete access to the Admin Panel. They perform all subscription-related actions and receive related email updates on those actions. They are also responsible for managing all users, groups, and applications in the organization.
- App Admins: App Admins are users that have been delegated by the Zoho One Admins to manage specific apps. App Admins are the most privileged users inside their app's hierarchy and are responsible for managing access to the app.
Note: The Organization Owner, sometimes referred to as a Super Admin, is a special type of Zoho One Admin. By default, the person who signs up for Zoho One will be assigned the position of Owner, and only they can edit the organization's details. Note: The App Owner is a special type of App Admin. By default, the Admin who adds the app will be assigned the position of App Owner. Privilege comparison
Zoho One Admin | App Admin | |
Accessing Admin Panel | Full access | Limited access (Can only view information relating to their app) |
Assigning admins | Can assign | Cannot assign |
Adding apps | Can add | Cannot add |
Assigning users to apps | Can assign users to any app | Can assign users only to their app |
Granting app requests | Can grant access to any app | Can grant access only to their app |
Adding/Editing users | Can add/edit everyone | Cannot add/edit users |
Adding/Modifying groups | Can add/modify | Cannot add/modify |
Adding/Managing security policies | Can add/manage | Cannot add/manage |
Viewing reports | Can view | Cannot view |
Related Articles
Assign admins
In the mobile application: Open the Zoho One app on your mobile device, then tap in the top-right corner. Tap in the bottom-right corner, then tap Admins. Tap Add, then tap on the user who you want to add as an admin. Tap DONE, then tap Done in the ...Change app owner
Sign in to the Zoho One, then click Directory in the left menu. Go to Applications, then click the required app. Click Change Owner, then choose a new owner for the app. Note: If the app doesn't allow multiple admins, the current owner will lose ...Unassign admin
In the mobile application: Open the Zoho One app on your mobile device, then tap in the top-right corner. Tap in the bottom-right corner, then tap Admins. Tap and hold on the admin you want to unassign, then tap Unassign Admin. In the web ...At least one administrator is required in {app name}
Description You may encounter this error when you are trying to deactivate a user. Reason This error will occur because of the following reasons: The user is the only service admin in an app: Most apps in Zoho One must have at least one service ...You cannot edit the service admin. There needs to be at least one service admin in the app.
Description You may encounter this error when you try to edit the role of the owner of the following Zoho app Analytics Assist Sites For ease of understanding, let's assume that X refers to one of the above-mentioned apps. Reason The following flow ...